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✨Free Shipping in the USA ✨

Shipping & International

Domestic Shipping: 

Orders placed before 12:00 p.m. EST Monday - Friday will be processed and shipped the same day, excluding federal holidays. Orders placed after 12:00 p.m. EST or on weekends will be processed the following business day. In the event that more information is required to process your order, the order may be held until the required information is confirmed. As an added form of security against stolen/missing packages, orders over $400 will require a signature upon delivery at no additional cost to you. Orders placed ship at no charge to the customer and are shipped via USPS First Class Mail (typically 3-6 days if under 1 lb) or USPS Priority Mail or UPS Ground (typically 2-5 days if over 1 lb). Orders $100+ are shipped via USPS First Class Mail, Priority Mail or UPS Ground (typically 2-6 days for delivery). For expedited delivery, USPS Priority Mail Express and UPS 2 Day Air are available at checkout for 1-2 day delivery. We also offer overnight delivery via UPS Next Day Air for the fastest method for delivery. Please note: these shipping options may not offer Saturday delivery. 

Shipping Method

Cost for Orders Under $35.00

Cost for Orders $35.00- $399.99

Cost for Orders $400+

Processing Time

Transit Time

USPS First Class

FREE

FREE

FREE

1 Business Day

3-6 Business Days

USPS Priority Mail

$7.99

7.99

FREE

1 Business Day

2-5 Business Days

UPS Ground

$10.99

$10.99

   

FREE

1 Business Day

1-5 Business Days

UPS 2 Day Air

$20.99

$20.99

FREE

1 Business Day

2 Business Days

UPS Next Day Air 

$49.99

$49.99

39.99

1 Business Day

1 Business Day

In rare instances, products may become out-of-stock during high-volume periods. If this happens, we will notify you via message on the website or email that items you have purchased will have delayed shipping due to their out-of-stock or backordered status whenever possible. "Pre-ordered" items are typically shipped the same day we receive them. During very high volume periods, they will be shipped no later than 24 business hours of us receiving them. All customers are responsible for inputting the correct information for their order's billing/shipping address(es). If, for some reason, your package is refused or undeliverable, you will be charged a $15 fee for USPS, DHL, and UPS packages to cover the additional shipping expenses incurred to return the parcel back to our headquarters. Please double-check that your shipping address is correct before you place an order to avoid incurring this fee. We strongly encourage you to select Route Shipping Insurance at checkout to insure your parcel as Freeze Co Beauty is not responsible for packages misdelivered by the shipper or otherwise lost, stolen or damaged during transit. 

In observance of federal holidays, our customer care center and warehouse are closed on all US Federal Holidays

International Shipping:

We are happy to ship internationally upon request, as permitted. All international sales are considered final and are not eligible for a return, exchange, or refund. The purchaser is responsible for all applicable import fees, taxes, customs, duties, and all other fees, including broker fees & VAT. These charges vary from country to country and cannot be calculated by us in advance. Canadian residents can calculate an estimation of their import fees by visiting the Canada Border Services Agency (be sure to convert your order total from USD to CAD for the most accurate estimation). Carriers may charge a "Broker Fee" or other fees in addition to government import fees. These fees vary by shipper. Please refer to your chosen shipper's website for more information regarding Broker Fees. Please note: Shipping expenses are non-refundable. Import fees are not included in any of our shipping fees paid at checkout, including expedited shipping options. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Freeze Co Beauty is NOT responsible for these charges and are the responsibility of the customer. The shipping fees noted above and at checkout do NOT include any import fees (including VAT). Refusal by the customer to pay any import duties or taxes will result in forfeiture of the order and no refund will be issued.

If you ship your order to a freight forwarding company, Freeze Co Beauty cannot be held liable for any transaction with a forwarding company. Once delivery is confirmed by UPS or USPS, Freeze Co Beauty is no longer liable for the package.